Contact us

For any question or enquiry, please contact: [email protected]

Frequently Asked Questions

I don't know what network/carrier my phone is locked to.

Simply use our premium checking service, it will give you full information about your phone, including your carrier and SIM-Lock status.

How long does it take to unlock my phone? is one of the quickest providers of worldwide and cheap unlocks for the phone. We usually unlock an phone instantly, sometimes this can be a little bit longer depending on a few factors. We offer a live tracking service to keep you up to date on progress.

Do I need to send you my phone to unlock it?

Never! We unlock your phone 'Over-The-Air' using 3G/4G or WiFi - our method is completely remote. Your phone is secure during the whole process and there will be no interruptions to your service. Tracking is available throughout the unlock process and you are notified via SMS and Email when your handset is unlocked.

What is IMEI unlocking and why should I choose it?

Unlocking with IMEI is the official and safest method to unlock your phone and is done remotely from the comfort of your own home. A software unlock for iPhones is another solution but it won't work since iOS 10, plus it will always invalidate your warranty, you'll have to download some complicated software (maybe viruses and malwares), and then you won't be able to update your iPhone.

I'm still under contract, can you unlock my phone?

Absolutely! Even if your phone is under contract with a network provider. We'll work directly with your carrier to whitelist your IMEI number. There may be an additional price to pay if the phone is brand new and you've only owned it for a very short time.